Blink and the trouble with market research

I always thought Coke and Pepsi tasted pretty much the same.  
When I read Malcolm Gladwell's book 'Blink – The Power of Thinking without Thinking' I realised just how close they once were – but are not anymore. All because of the roller coaster ride Coke took with market testing.
Mini-commercial:
In my previous post about market [...]

Market testing your promotional concept

The last post about briefing your logo designer prompted a great comment.  It was actually more of a query:  

How do you know that your logo is going to appeal to your target market?  
The short answer to this question is: test it on them.
Now, there is testing and there is testing.  You need objective [...]

3 things people forget about a new business name

A client recently got in touch about finding a name for a new business.  The staff brainstorm had already happened back at the client's office.  You could have called it a tsunami.  
The client wanted my feedback on their ideas. The staff had obviously gone through every thesaurus on the planet. They had also given [...]